Table of Contents
1. Information We Collect
Stalex Financial LLC ("Stalex," "we," "us") collects information you provide directly when you request a quote, book a consultation, contact us, or use our services. This includes name, email address, phone number, date of birth, health information relevant to insurance underwriting, and financial information.
We also collect information automatically when you visit our website, including IP address, browser type, pages visited, and time on site.
2. How We Use Your Information
We use the information we collect to provide life insurance advice and services, communicate with you about your policies, process applications with insurance carriers, improve our website and services, and comply with legal obligations.
- We do not sell your personal information to third parties.
- We share information with insurance carriers only as necessary to process your application.
- We use reputable third-party service providers who are contractually required to protect your data.
3. Information Sharing
We may share your information with licensed insurance carriers for the purpose of processing applications, licensed third-party service providers who assist in our operations, and regulatory or governmental bodies as required by law.
We will never sell, rent, or trade your personal information to marketers or data brokers.
However, this excludes text messaging originator opt-in data and consent; this information will never be shared with any third parties or affiliates under any circumstances.
4. Data Security
Stalex Financial employs industry-standard security measures including SSL/TLS encryption, secure data storage, and access controls to protect your personal information. While no system is completely secure, we are committed to protecting your data using the best available practices.
5. Your Rights
Depending on your state of residence, you may have the right to access personal information we hold about you, correct inaccurate information, request deletion of your information, and opt out of certain uses of your information.
To exercise any of these rights, contact us at Stalexfinancial.llc@gmail.com.
6. Contact Us
If you have questions about this Privacy Policy, contact Stalex Financial LLC at Stalexfinancial.llc@gmail.com or at our principal office in Florida.
7. SMS/Text Messaging Communications
By providing your phone number and checking the consent box on any Stalex Financial form, you expressly consent to receive SMS text messages from Stalex Financial LLC regarding your inquiry, appointment reminders, policy updates, and related communications. These messages may be sent using automated technology.
- Frequency: Message frequency varies based on your interactions. Appointment reminders are typically 1–3 messages per appointment. Stalex Financial sends transactional messages only (quote follow-ups, appointment confirmations, policy updates) — no marketing or promotional messages are sent through this program.
- Opt-out: You can opt out at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed. No further messages will be sent.
- Help: Reply HELP for support or contact us at Stalexfinancial.llc@gmail.com.
- Message and data rates: Standard message and data rates may apply depending on your wireless carrier and plan.
- Carriers: Carriers are not liable for delayed or undelivered messages.
- Consent is not required: Your consent to receive SMS is not a condition of purchasing any insurance product or service from Stalex Financial.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers collected through our forms are used solely by Stalex Financial for the purposes described in this policy.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content.
- Essential cookies: Required for the website to function properly (e.g., session management, security).
- Analytics cookies: Help us understand how visitors use our site, which pages are most popular, and how to improve user experience. We may use services such as Google Analytics.
- Functional cookies: Remember your preferences and settings to provide a personalized experience.
We may also use pixel tags, web beacons, and similar technologies to collect information about your interactions with our website and emails. This information may include your IP address, browser type, device identifiers, referring pages, time on site, and pages visited.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a notification before a cookie is stored. Please note that disabling cookies may affect the functionality of our website.
Do Not Track: Our website currently does not respond to "Do Not Track" signals from browsers. However, you can opt out of targeted advertising through industry tools such as the Digital Advertising Alliance (www.aboutads.info/choices) or the Network Advertising Initiative (www.networkadvertising.org/choices).
We do not use cookies or tracking technologies to collect or share SMS opt-in data or consent information with third parties for marketing purposes.
Questions about this policy? Contact us at Stalexfinancial.llc@gmail.com or call (305) 590-3026.